The programme is aimed specifically at those individuals who have the greatest impact on:-
Day to day productivity
Identification of continuous process improvement
Implementation of process improvement
Assistance with new developments and product diversification
Adherence to and improvement of Standard Operating Procedures (SOP’s)
Product quality adherence and improvement
Assistance with examination of alternative materials & processing technology
Direct or indirect responsibility for operators maintaining performance levels
Advising or assisting with management decision making on ways forward
These individuals depending on size and structure of the company will typically comprise:-
Process Technicians
Process Engineers
Team Leaders or Supervisors
Senior or lead process operators
Repair /refurbishment engineers (in-company/in-field)

For the company, benefits will be achieved by a more competent workforce, more able to maintain and improve upon existing processing/manufacturing techniques and assist the company investigate, develop and implement new or improved materials and processing technology or assist with product or component part diversification.